Privacy Policy
At Ecom Pro Support, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, https://ecomprosupport.co.uk/ .By using our Website, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect and process the following types of information:
1.1 Personal Information
Name, email address, phone number, and company details when you fill out a form or contact us.
Payment details when you make a purchase or subscribe to our services.
1.2 Non-Personal Information
Browser type, device type, operating system, and other technical data.
Pages visited, time spent on the Website, and clickstream data through cookies and analytics tools.
1.3 Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze Website traffic, and improve functionality. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the collected information to:
Provide, operate, and maintain our services.
Respond to your inquiries and communicate with you.
Improve and customize your Website experience.
Send promotional content, newsletters, or marketing communications (with your consent).
Process transactions and provide customer support.
Comply with legal obligations and protect against fraudulent or illegal activities.
3. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with trusted third parties who help us operate our Website, conduct our business, or provide services on our behalf, such as:
Payment processors
Email marketing platforms
Legal authorities when required by law or to protect our legal rights
In the event of a merger, acquisition, or sale of company assets
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.
5. Your Rights
As a user, you have the following rights regarding your personal data:
Access and Portability – Request a copy of your personal data.
Correction – Update inaccurate or incomplete information.
Deletion – Request the deletion of your data, subject to legal obligations.
Opt-Out – Unsubscribe from marketing communications at any time.
Restriction – Limit the processing of your personal data in certain circumstances.
To exercise any of these rights, please contact us at info@ecomprosupport.co.uk.
6. Security
We implement robust security measures to protect your information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our Website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any information.
8. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes through a notice on our Website or via email.
9. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Ecom Pro Support
Email: info@ecomprosupport.co.uk
Address:
Ecom Pro Support Ltd